Highlights

Showing posts with label Hotmail. Show all posts
Showing posts with label Hotmail. Show all posts

Saturday, July 13, 2013

SOLVED! Windows Live Mail or Outlook Cannot Connect to Hotmail Account, Keep Asking for a Password

If you're using HOTMAIL or OUTLOOK.COM, and recently you have started the 2-STEP Verification (i.e., you've asked Microsoft to send you a verification code to verify your mobile device or computer), the chance is that YOU NEED TO ENTER THE App Password generated by Microsoft instead of the password you set for yourself.

SOLUTION:

  1. From your web browser, logon HOTMAIL / OUTLOOK.COM mail. You can successfully logon, because your password is correct.
  2. Go to your Account, Overview, then Security Settings
  3. Scroll down the page to find the section "App Passwords"
  4. Click on the click "Create a new App Password"
  5. Copy the App Password and paste it on your Email Client (like Windows Live Mail or Outlook) when it prompts for a password. IT SHOULD BE THE APPS PASSWORD, NOT THE PASSWORD YOU YOURSELF MADE.

Sorry, life is getting complicated!!

Saturday, April 13, 2013

SOLVED! Microsoft Live Group Invitation Not Received

I've created a group in Microsoft SkyDrive, with a Group Calendar to share with my friends. In the past, I was able to send an email invitation to others. So users can check their mail, click on a button to join. Just the receivers will receive these invitation to join group in their Junk mail (this is unbelievable enough, Microsoft treated its own mails as "junk"!).

Recently, strange things happens, even in Junk box there's nothing found. The invitation to My Group is really sent, and if I try to send again, it told me that I'm still waiting for the user to reply...

After searching through so many settings at the user side, what I found is that Microsoft HAS CHANGED its way of handling invitations!

Solution: Ask the user to log in their Hotmail/Outlook account, go to People, Manage, View Invitations. There you go! REALLY, MICROSOFT IS UNBELIEVABLE!

Updated Solution:
Ask the user to log in their Hotmail/Outlook account, go to SkyDrive, Groups, View Group Invitation.