Tuesday, June 20, 2017

SOLVED! "Outlook blocked access to the following potentially unsafe attachments" message in Outlook

Just handled a troubleshooting... when sending an email with an email as attachment, the one received the email cannot find the attachment. Instead, Outlooks showed a message...

"Outlook blocked access to the following potentially unsafe attachments"

Google....most people recommend to create a registry key to Outlook to avoid blocking of certain file extensions, which will work in most cases:

Sadly, in my case, it didn't work. 

Finally, the fix that works for me... the attached email has a NAME TOO LONG, I need to change the name to a SHORTER name before sending. That's the fix in my case!

By default Outlook uses the "Subject" of the message as the filename of the attached email. So, change the "Subject" to a shorter one.

This simple fix does not even need a registry edit or install a software!

Thursday, March 23, 2017

[SOLVED] ASUS Monitor Cannot Show Everything, Or Shifted to One Side

Like monitors of other brands, there's kind of "Auto Adjust" feature on the monitor itself, not on Windows. Find the button on the monitor itself to do this.

For ASUS monitors, there's a button looks like this. Press and hold it for about 4 seconds.

Tuesday, March 14, 2017

[SOLVED] Outlook When Pressed "OK" ...error message "The end date you entered occurs before the start date"

After I've changed my signature in Outlook and mail fonts in "Options", once I pressed OK, this is the error message:

"The end date you entered occurs before the start date"

Yes, this is very annoying! Here's the fix...

In "Outlook Options", at the left side find "Calendar". Then, at the top, can you see the "Work hours:" with the "Start time" and "End time" right below it? Now check, if the "Start time" is later than the "End time", the error message will show. Change it for example to "Start Time=8:00 AM" and the "End time=5:00 PM".

I just wonder, can Microsoft be more creative and helpful to auto-fix it!

[SOLVED] Windows Live Mail Show Only Progress Window or Like "Freezed" When Startup

This morning a client called, saying her Windows Live Mail is not working... when it starts, only see the progress window of error mail sending, it didn't load Windows Live Mail...

After some checking, I saw multiple instances of "wlmail.exe" in the task manager. "End Task" of these mal-functioning executables bring the Windows Live Mail back to normal. Of course, a reboot will also solve the problem...

Happy that I checked the task manager instead of uninstall and re-install  Windows Live Mail or even editing registries.... ;>

Wednesday, March 1, 2017

[SOLVED] Lenovo ideapad Boot to BIOS Failed

When I'm trying to boot to BIOS on my ideapad S210, it simply go directly to Windows 10. It's something to do with the "shutdown" mode of Windows 10, which is not really a normal shutdown, but like a sleep mode.

To solve it: 

1) Restart Windows 10. (Again, a shutdown in Windows 10 is hibernation)
2) Press F2 (or, FN+F2 if you have a keyboard with function keys in orange text). Besides, if you just want to change the startup boot device, it's F12.

Source: http://www.infralib.com/2015/03/lenovo-bios-key/

Now your ideapad should be able to boot to BIOS.

Sunday, February 26, 2017

[SOLVED] MyTVSuper Cannot Install Silverlight on my Apple Macbook

To run myTVSuper on Safari, I need to install Silverlight. However, macOSX just not allow the install with a message:

"silverlight.pkg" can't be opened because it was not downloaded from the App Store
Your security preferences allow installation of only apps from the App Store...."

When I go to "System Preferences", "Security & Privacy", under "General", there is no option of "Allow apps downloaded from: Anywhere".

To allow apps from anywhere, try the following commands:

1) Search and open Terminal app.

2) Type "sudo spctl --master-disable" (this disable the standard Gatekeeper security mechanisms in Mac OS)

3) Go to "System Preferences", "Security & Privacy", under "General", check the option "Allow apps downloaded from: Anywhere".

4) Now, you can install the Silverlight normally. If the installer didn't work, try to force quit the installer and do it again.

5) Type "sudo spctl --master-enable" (this enable the standard Gatekeeper security mechanisms in Mac OS again)

Saturday, October 29, 2016

[SOLVED] Outlook Failed to Sync Reported Error (0x8004102A)

Since yesterday, my Outlook keeps prompting with an error 0x8004102A, as well as 80041004, 0x8DE0005 and Error:3219. Simply said, what I noticed is that my Outlook application's emails are not synced, they're old. But on my mobile device and web mail, they're all new emails.

It's seemingly a known problem of Outlook:

However, the fix offered by Microsoft is really too much complicated and hard to follow. In my case, since on my mobile device and web mail the emails are good and the latest, the simplest way to fix it is to go to the Account Settings on my Outlook desktop application, remove the account and re-create a new one.

I'm using Outlook 2003, if you're using a different version, principle the same:

Go to "File", press the "Account Settings" button, choose "Account settings...". Under "E-mail" tab, select the email account having problem (in my case the Hotmail account), press "Remove" button.

Now, restart Outlook. Again, go back to the same "Account Settings" page. Press the "New..." button and step by step setup your email account again.*

*if you've started 2-step verification, likely you have to go to your Microsoft account (web page), and under "Security & privacy", "More security settings". Click on the "Create a new app password" and use this password for Outlook application to connect to your email account, instead of using your normal Microsoft login password.

Once account settings completed and good, all your emails will be back.

Monday, September 19, 2016

[SOLVED] "tool dl image fail, uboot is blocked by dl info" Error Message

After re-flashing the ROM of my Lenovo s650, that is the message after rebooting my smartphone. - "tool dl image fail, uboot is blocked by dl info" To fix the issue, you need to re-flash your smartphone using the smart_tool.exe, with the options DA DL Checksum checked.

To do so, follow these steps:

(1) Go to the Smart Phone Flash Tool (SP Flash Tool), click on the Options menu
(2) Click on the Download option, check "USB Checksum" and "EMMC Checksum". Close the window.
(3) On the Download tab, right below the "Download" button, select from the drop down box "Firmware Upgrade"
(4) Repeat the same procedure as your previous flashing. After a successful flash ROM, the smartphone should work again.

[SOLVED] Flashing a New ROM to My Lenovo S650 Smartphone

There are different reasons why a user will want to flash a new ROM (system) to his smartphone. For me, the simple motivation is that my Lenovo S650 is sadly not with Play Store...yes, very bad, which is very common for a phone from China - with the Play Store taken away!

(1) Find a ROM file for the model of your smartphone
The first thing you do is to find a new smartphone Android system (the ROM file). Simply google it, search for your model, like in my case, search "Lenovo S650 ROM download". The search result shows a number of links to download. Be careful of some websites which may like to trap you to advertisement or getting your information instead of generously helping you...

If your smartphone is powered by Mediatek chipset, here is a good source of MTK ROM files for different brands and models:

(2) Extract all the files of the ROM package your downloaded

Often, the downloaded ZIP file is with everything you need. If not, you can still go to here to download the needed tools: http://spflashtool.com/

(3) Install the smartphone USB driver
Either you install directly from the downloaded ROM package file, or you can follow these links to download the needed drivers.

(4) Run the SP Flash Tool program
Either you run the SP Flash Tool program with the ROM package, or you can follow this link or go to the website http://spflashtool.com to download the SP flash tool. 

Run the tool, named "flash_tool.exe". It looks like this:

(5) Go to the "Download" tab, press the "Scatter-loading" button. Select the scatter file, which is located inside the folder of the extracted ROM file. It's named like "MTxxxx_Android_scatter.txt".

From the menu, select "Options". In the Options window, select "Download" at the left side, check both options for "DA DL All with Checksum". Close the Options window.

Just below the "Download" button, there's a drop down box. Select "Firmware Upgrade".

(6) Press the "Download" button. The application is now stand-by waiting until a smartphone is detected as plugged into the computer USB port.

(7) Remove the battery from your smartphone. Press and hold the Volume Down or Volume Up key while connecting your smartphone to the computer using a USB cable, until the flash_tool application showed the status change as the smartphone is detected.

(8) The status bar will show the flashing status. When it's completed, a green check message "Download ok" will be shown.

(9) Close the flash tool application. Disconnect the USB cable and power on your smartphone again.

Additional Reference: https://androidmtk.com/ provides useful information on the MTK flash tools.

Wednesday, August 17, 2016

[SOLVED] iPad with Trackpad or "Mouse"

When working with iPad, I always miss my laptop especially when I need to accurately position the cursor when editing text... until this discovery!...

In fact, iPad's on screen keyboard can be turned to a trackpad! In the "trackpad mode", you can move the cursor with ease, you may even be surprised of its efficient and precision positioning of your cursor.

Turn your keyboard into a trackpad - Touch and hold the keyboard with two fingers until it turns light gray. Now drag around to move the cursor.