Monday, November 18, 2013

SOLVED! SkyDrive - This item might not exist or is no longer available

My friend wants to share some Excel files to me, through Microsoft SkyDrive. The files are on list, but when click on them, this is the message shown:

This item might not exist or is no longer available

This item might have been deleted, expired, or you might not have permission to view it. Contact the owner of this item for more information.

SOLUTION: Save your Excel files to XLSX format and upload them again.

Similar problem likely happens to other older versions of Word files as well. In this case, my friend has saved the file in the old Excel format (XLS), which causes problems.

Monday, November 4, 2013

SOLVED! My Android Too Many Pattern Attempts, Locked!

Just got a call from a friend, his Android tablet is locked because of too many failed pattern attempts. I don't have his Google account information and he's forgotten his Google account information! Even his Google account name has been forgotten!

Last resort, wipe data and return to factory default. Follow these steps*:

*it works on his Vido Tablet, same set of buttons may work for you; principle the same.

1)      Turn OFF the tablet.
2)      Hold <Power><Vol+> until the tablet is ON.
3)      You will see a screen different. Now, press <Vol+> to see a menu
4)      Press <Vol-> to change to option “wipe data/factory reset”

5)      Press <Power> button to select

Now, your Android is wiped clean and returns to the factory default settings. All your personal data gone, ... well, it won't take you too long to re-setup everything...

For Alcatel Phones/Tablets
Long press “# key” and “power on key” at the same time in power off mode, then you will be asked “All data will be lost, continue?” After you select “Yes,” the sequence will be entered with reminder “Formatting flash, please wait.” The phone will auto switch on when reset finishes. Please do not manipulate the phone or remove the battery during this process.

NOTES: For OT-Mini (OT-708) specifically, due to the touch panel design, reset can be performed only by long pressing “upper side key” and “power on key” at the same time.

Reference: http://www.alcatelonetouch.com/global-en/support/faq/phone_reset.html