Wednesday, December 31, 2014

SOLVED! "...There is insufficient space on the device."

A friend has a Samsung Note android tablet, which continually failed to install any apps from Play Store, with an error message like "...There is insufficient space on the device."

To fix (or workaround) the problem, go to Settings, Apps, find Google Play Service. Then,  clear cache and uninstall updates. Now, try to install apps again from Play Store.

Sometimes, this only temporarily work around the problem. If you have a chance to install Clean Master, before the problem reappears again, Clean Master is able to reveal to you the actual cause of the problem. In the case of my friend's Samsung Note, it's really the lacking of user memory that causes the problem. It's actually a design problem!

Tuesday, December 30, 2014

HOW TO: Copy Files from Your PC to Android Without Using USB Cable

A simple way to copy your files from a Windows PC or Mac computer to your Android tablet or smartphone, is by using ES File Explorer on your Android mobile device. No USB cable is needed.

Assuming that both your computer and Android mobile device are in the same network. Here're the step:

On Your Android:
1) Go to Google Play Store and install ES File Explorer
2) Start ES File Explorer, swipe right to get the Fast Access menu from the right.
3) Select "Network", "Remote Manger"
4) Press the "Turn On" button to turn on the FTP remote access. It shows you the FTP address to use, such as

On Your Computer
5) Start Windows Explorer, type the FTP address on the address bar (as above)
6) You are ready to copy files to your android device

For a selection of options to copy to your device memory or your sdcard, go to ES File Explorer's Settings, Directory Settings, Home Directory, Go up to your device's root.

From your computer, you can browse to the folder "mnt" of your device to gain access to device's internal storage or external sdcard storage.

Saturday, December 27, 2014

SOLVED! Cannot Remove "Song of Innocence" (U2) from My iPad!!

Suddenly, an unknown music album has shown on my iPad, as well as my friend's. Named, "Song of Innocence", a name not quite fitting...After frustratingly trying to remove it for a while, here's the fix (actually provided by Apple Support):

To remove this album:
  1. Go to https://itunes.com/soi-remove.
  2. Click Remove Album to confirm you'd like to remove the album from your account.
  3. Sign in with the Apple ID and password you use to buy from the iTunes Store.
  4. You'll see a confirmation message that the album has been removed from your account.
If you downloaded the songs to iTunes on your Mac or PC or to the Music app on your iPhone, iPad, or iPod touch, you'll need to delete them manually.

Reference: http://support.apple.com/en-us/HT201396

Apple is really wasting much of our time!!

Saturday, September 27, 2014

SOLVED! My Viber Runs, But the Window Cannot Shows

At times, Windows applications such as your Viber messaging, or Adobe Reader starts, but the window started in a position which is out of range of the visible screen. To move the app window back to the visible screen range, do this:

  1. Start the application, you should see the app on the task bar. It runs, but the Window is not visible
  2. Hold SHIFT key, right click on the task bar icon of the app
  3. Select Move, now press the arrow keys of your keyboard. Depending on to which side the Window has gone beyond screen range. For example, if the application window goes to the left side, press RIGHT ARROW key, until the window frame of the app reappears again

Now you should be able to use your mouse to control your application window again.

Friday, September 19, 2014

SOLVED! PayPal Asking for "Full Account Number"

When changing important information in PayPal, at times,it asks you for the "Full Account Number". This is a security measure, but really to the extreme that it's actually misleading you. After entering what you think the "Full" Account Number, it reported an error saying like "...information incomplete or something is missing..."

In fact, when entering the "Full Account Number", just skip the bank code and the branch code, simply enter the rest of the digits will do. It will be like a 9-digit number.

Give it a try... PayPal ... what's happening to you...

Monday, March 17, 2014

HOW TO: Run Android Apps on Windows

With BlueStacks, you can run your favorite Android Apps on your Windows computer. Although a number of apps have their Windows version, some other apps are only available on Android. One example is WhatsApp.*

By installing BlueStacks, you can run Android apps as a "window" on your Windows PC. You can also make it full screen, setup Play Store and install other Android apps on it. It uses resources of your PC, which means Android apps and run faster, have more RAM and storage resources to run your apps. For some apps, like simulation games, this is important.

To download the free beta version, go there - http://www.bluestacks.com/. Although it is a beta version, it runs quite stable on my Windows 7, really worth a try!

*To install WhatsApp, you need to provide your phone number for activation, which will not work on a normal PC; but, after the activation timeout, then you still have an alternate method to activate it. However, note that your WhatsApp can only be installed on ONE machine.

Monday, March 3, 2014

SOLVED! IE, "Page Cannot be Displayed"

Just upgraded my laptop to Windows 8.1, with built-in IE 11. Weird, my Chrome browsing web pages working fine, but Internet Explorer can't browse to any pages, with the error message "Page Cannot be Displayed".

Ping test, working fine. On IE, even using IP address, will return the same error message "Page Cannot be Displayed". Reviewed IE settings, reset to default settings. Same.

This reminds me of the "WinSock" problems... with some research, different individuals offer their "Winsock Fix" apps... well, be honest, I'm not comfortable with those "tools"...

Then, come across two simple commands, which actually fixed my problem!


netsh winsock reset catalog
netsh int ip reset reset.log hit
These two commands reset winsock entries, and the TCP/IP stack. You need to REBOOT your computer. After reboot, IE works fine as before.

No need to re-install IE or downgrade / re-install your Windows. Just two commands!!

Thursday, February 27, 2014

SOLVED! Windows 7 Not Install, "Starting Windows..."

Many new models of laptops are with BIOS settings default to Windows 8. Some of the drivers for come with your Windows 7 disc may not work properly with these settings.

SOLUTION: Restart your computer, go to BIOS setup. Different brands use different keys, e.g. Lenovo, press ENTER key, while for HP, press F10. Check for the option, like "CSM", "Legacy" mode for booting. Enable these options and try installation again.


Monday, February 24, 2014

SOLVED! Microsoft System Center End Point Protection Failed to Remove Infected Mail in Thunderbird

Normally, Microsoft's SCEP is able to remove infected mails in Thunderbird without any difficulties. However, in rare situations it could repeatedly reported infections but failed to remove infected emails.

Added to the difficulty, the reported infected CANNOT be found anywhere in Thunderbird mailbox folder!!?

After some tests, studies and investigation, the cause is found! The infected mail is actually HIDDEN in Thunderbird, marked as available space, waiting for a "COMPACT" to release the space.

SOLUTION: Start your Thunderbird, right click on the infected mail folder, select "Compact". Once the mail folder is being compacted, the infected mail is removed and SCEP reported no more infection!!

I suspect similar problems also happens to users of Microsoft Security Essential and the built-in Windows Defender in Windows 8. It really sounds ridiculous that Microsoft antivirus will treat a deleted, hidden mail as a "production" mail.

TOOLS: You may want to verify if the "COMPACT" of the mail folder is effective. I found grepWin a good tool to use (http://stefanstools.sourceforge.net/grepWin.html). Another helpful tool is Notepad++ (http://notepad-plus-plus.org/), which actually can open, read and search Thunderbird mailbox files.

Wednesday, January 8, 2014

SOLVED! Internet Explorer - This page is accessing information that is not under its control. This poses a security risk. Do you want to continue?

For many days, this error message annoys me and a number of others. Once the page goes for a HTTPS access, this happens:

  • "Internet Explorer - This page is accessing information that is not under its control. This poses a security risk. Do you want to continue?"
In my case, this helps: Disabling the “Compatibility View” of the IE browser. Please follow these steps:

  1. In Internet Explorer, press Alt key
  2. Choose “Tools”, “Compatibility View Settings”
  3. Uncheck the two boxes “Display intranet sites in Compatibility View” and “Display all websites in Compatibility View”
  4. Press “Close” button, F5 to refresh your page or restart IE.
Hope this helps in your case.